We welcome customer feedback and complaints on our services and staff.
We want to hear from you when we get things right, likewise if you are unhappy about something, we need to know so that we can do something about it. We see complaints and compliments as an opportunity to improve our services.
The Corporate Support Team handles all corporate complaints and compliments.
The Corporate Complaints and Compliment Procedure explains what a complaint and compliments is, how and who will deal with them. You can find this document below:
How to make a corporate compliment or complaint
If you wish to make a compliment or complaint about the corporate service, you can do so by:
- By clicking on the ‘Submit a Complaint or Compliment' button above
- By emailing: complaints@redcar-cleveland.gov.uk
- By calling: 01642 774774
- Write to: Corporate Support Team, Kirkleatham Street, Redcar, North Yorkshire, TS10 1RT
- In person at any Council office