Housing issues and standards

Find information and report issues with housing here.

Reporting issues with housing

You can report disrepair in your rented property online.

You should describe the issue in as much detail as you can. You should also confirm that you've already reported the problem to your landlord, and they have not responded within a reasonable amount of time, or they’ve failed to deal with the problem.

You cannot report problems which only relate to the appearance of the property, for example the quality of the paintwork.

If you are a tenant of a housing association, please report your issues directly to them in the first instance.