Please make sure that your bin is at the kerbside by 7am on your collection day.
If you are searching using your postcode, please make sure there is a space between the front and back halves of your postcode. For example, TS10 1RT not TS101RT.
You can find more information about what goes in your bin on our Bins and Waste Services page.
Garden waste collections
Garden waste collections will take place for those who have subscribed to the service on the same day as recycling bin collections. Find out more about the garden waste collection service here.
Report a missed bin
You can also report issues with missed bins using our online reporting system, 24 hours a day without needing to call our customer services team by clicking the 'report a missed bin' button at the top of the page.