Our policies and procedures
Information about our policies and procedures can be found below.
| Policies and procedures for conducting council business | Find information and view our key documents of the council such as our strategies, plans and constitution. | |
| Pay Policy Statement | ||
| Equality and Diversity Information | Find information about our equality policy, gender pay gap and objectives. | |
| Our Services | Search for the services you require and policy information. If you cannot find the information you are looking for please contact 01642 774 774. | |
| Housing Allocation | Developed as a joint venture with Beyond Housing | |
| Food Safety | Food Safety and Food Standards Enforcement | |
| Environmental | Environmental Policies and Strategy | |
| Records management and personal data policies | Data protection and freedom of information | |
| Taxi Licensing Pubic Registers | • Register of hackney carriage vehicles in accordance with sections 41 & 42 of the Town Police Clauses Act 1847 • Register of private hire drivers in accordance with section 51(3) of the Local Government (Miscellaneous Provisions) Act 1976 • Limited register of private hire vehicles (no statutory requirement) |
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| School Admissions | ||
| Bus Passes | Bus Pass scheme and how to apply | |
| Children in our care | ||
| Carers Strategy | Support For Carers page on website | |
| Dunsdale Tip | Information about Dunsdale tip and how to book a visit | |
| Home to School Transport Service | Information about Home to School Transport in Redcar and Cleveland | |
| South Tees Local Safeguarding Children Business Plan | Info in the South Tees Safeguarding Childrens Partnership | Homepage | South Tees Safeguarding Children Partnership (STSCP) |
| Direct Payments for Social Care Services | ||
| Social Care Revenue Budgets | Annual Review of Fees, Charges, Allowances approved by Cabinet Members | |
| Planning Policy | Links to our planning page | |
| Social Care Services Complaints Procedure - Adult Social Care | Information on Complaints, Comments and Compliments relating to Social Care | |
| Childrens Social Care complaints | Information on Complaints procedure for Childrens services | |
| Corporate Complaints Procedure | Information on all other types of Complaints, Comments and Compliments - including how to give online feedback | |
| South Tees LSCB Safeguarding Children procedures | The Tees Safeguarding Children Partnerships bring together people who work with children and their families to ensure that the safety and welfare of children is at the heart of their work. We lead the work to safeguard children across our regions. The aim of the Tees Safeguarding Children Partnerships is to make sure those who work with children and their families do it well and keep children safe. The Tees Safeguarding Children Partnership meetings are attended by professionals from the local authority, health services, the police, and relevant partners. |
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| How do I make a complaint against a Councillor? | Information and downloadable form on how to complain about a Councillor |