Privacy notices

This Privacy Notice is designed to help you understand how and why the Licensing and Parking Service processes your personal data. This notice should be read in conjunction with the Council’s Corporate Privacy Notice.

Who are we? 

Redcar and Cleveland Borough Council is a ‘Data Controller’ as defined by Article 4(7) of the UK General Data Protection Regulation (UK GDPR). The Licensing and Parking team provide parking permits to residents and carry out enforcement duties in relation to parking restrictions.

The Council has appointed Veritau to be its Data Protection Officer. Their contact details are:

Data Protection Officer
Veritau
West Offices
Station Rise
York
North Yorkshire
YO1 6GA

DPO@redcar-cleveland.gov.uk or call 01904 552848

What personal information do we collect?

When applying for a Blue Badge the Council may collect the following categories of personal information: 

• Name
• Date of birth
• Address
• Telephone number
• Email Address
• Place of birth
• National Insurance number
• Your photograph
• Advocate details (if applicable) 
• Copies of documents showing your proof of identity (passport, birth certificate)
• Copies of documents showing your address (council tax bill, driving license, benefit letter etc.)
• Financial data to process your application if you pay by credit/debit card
• Details and supporting evidence of any qualifying benefits you receive

We also collect the following special category data:

• Health and medical information you provide in support of your claim

Why do we collect your personal information? 

• To create a secure and comprehensive record of your application 
• To assess your eligibility for a blue badge
• To facilitate any card payments
• To investigate claims of Blue Badge misuse
• To maintain a register of all holders of badges issued by the authority
• To contact you when your blue badge is due for renewal or has expired

Who do we obtain your information from?

Redcar and Cleveland Council may receive information from the following external parties:

• Department for Transport 
• Department for Work and Pensions
• Gov.uk Website
• General Practitioners 
• Health Care Professionals.
• Social Services

Who do we share this information with?

We may share your personal information with the following parties:

• The Cabinet Office for data matching under the National Fraud Initiative (NFI), for more information on the NFI please see here. 
• Other local authorities who enforce Blue Badge services
• The police for parking enforcement and the prevention and detection of crime
• Department for Transport
• Department for Work and Pensions
• Health Care Professionals
• Social Services
• Other internal departments
• Community Enforcement Officers
• Other local authorities
• Partner Agencies such as Veritau

How long do we keep your information for?

What is our lawful basis for processing your information?

Redcar and Cleveland Borough Council relies on the following lawful basis to process your personal data:

• UK GDPR Article 6(1)(c) – processing is necessary for compliance with a legal obligation to which the controller is subject.

When processing special category data, the Council will rely on the following lawful basis:

UK GDPR Article 9(2)(g) – processing of your special category data is necessary for reasons of substantial public interest (with a basis in law), meeting Schedule 1, Part 2 of the Data Protection Act 2018 as below:

• (6) Statutory and government purposes and 
• (10) Preventing or detecting unlawful acts

The legislations, policies and guidance that relate to this service includes, but is not limited to:

• Chronically Sick and Disabled Persons Act (1970)
• Disabled Persons (Badges for Motor Vehicles) (England) Regulations 2000
• Blue Badge Local Authority (England) Guidance
• Disabled Persons Parking Badges Act 2013

For more information about how the Council uses your data, including your privacy rights and the complaints process, please see our Corporate Privacy Notice.